Warranty Policy

Warranty Policy for Nakamichi Products

All Nakamichi products come with a 1-year warranty. The following conditions must be met for the warranty service to be valid:

• The product has not been repaired elsewhere.
• The warranty covers only the internal mechanism, such as repair or replacement of internal components, not replacement with another product.
• The warranty is only valid when the product has a proof of purchase from One Futureworld (Singapore) Pte Ltd, and the product must be within the specified warranty period.
• The warranty period starts from the date of purchase recorded on the order confirmation from One Futureworld (Singapore) Pte Ltd.
• Customers must present the proof of purchase along with the faulty product for a 1-to-1 replacement.
• If the same item is not in stock or is no longer available, we reserve the right to replace it with another item of the same model range or retail price.
• All transactions are final, and no refunds will be provided.

Conditions not covered by the warranty:

• The warranty coverage is invalid if the product is faulty or damaged due to the user's improper use or mishandling of the product.
• The warranty coverage is invalid if the product has been repaired by anyone other than an authorized Nakamichi service provider.
• The warranty does not cover external parts and accessories such as batteries or charging cables.

Nakamichi Service Centre

159 Sin Ming Road,
#04-02 Amtech Building (Lobby 1), 
Singapore 575625

Contact Number:  +65  65529522

Customer Service: nakamichi@sprint-cass.com.sg

* Customer is required to show Proof of Purchase

Office hours:

Monday to Friday: 9:30am to 12:00pm  and 1:00pm to 5:30pm
Saturday, Sunday and Public Holiday : closed